DHL Express, Ecobank sign partnership agreement
Courier company DHL has signed a partnership agreement with Ecobank.
Under the contractual agreement, DHL will service Ecobank and its affiliates globally, a statement from Ecobank copied to ghanabusinessnews.com has said.
The deal according to the statement “will improve Ecobank’s international logistics processes, thus increasing the efficiency of the bank’s operations and providing their customers with better service.”
It adds that DHL’s global footprint is well positioned to support Ecobank’s continuing expansion and is likely to provide the organisation with a competitive advantage as it expands its presence into new markets.
“It is important for us to ensure world class service delivery to our customers through strategic partnerships. For that reason, we decided to partner with DHL to cover Ecobank’s geographical spread in 35 countries across Africa and beyond, and take advantage of the value added services provided by DHL,” Eddy Ogbogu, Ecobank Group Executive, Operations and Technology was quoted as saying in the statement.
“This agreement shall enhance our cost efficiency, while maintaining service delivery of a global standard,” he adds.
The Managing Director of DHL Express Sub-Saharan Africa, commenting on the agreement said, “The financial services industry and specifically retail banking is hugely important in Africa. Ecobank was one of the first banking providers actually managed by the African private sector rather than by foreign investors – it’s important to continue to grow the continent’s own capabilities and, through our partnership, we hope to help Ecobank deliver on this.”
By Emmanuel K. Dogbevi